Web-based software is continuing to gain in popularity and usage among attorneys. My firm uses several of these in our daily practice, including Rocket Matter (case management / time & billing), gMail (firm email), and Evernote (electronic filing / storage system). If you hear the terms "the cloud" and "SaaS" but aren't quite sure what all the fuss is about, you can find out everything you need to know in the following article:
Understanding "The Cloud": The Pros and Cons of Web-based Software for Attorneys
If you've attended a technology CLE or read a technology publication over the last year, chances are good you've at least heard of "the cloud" or cloud computing. Cloud computing is a term that's used to describe a spectrum of services, software, and infrastructure delivered over the web rather than installed on a user's computer or server.
One of the better-known forms of cloud computing is software as a service (or "SaaS"). SaaS aims to mirror (or even improve on) the experience of traditional software without requiring the user to buy expensive software licenses, struggle with complicated installations, or manage upgrades and updates.
SaaS has proven both popular and controversial among attorneys. While some have adopted it wholeheartedly and swear they'd never go back, others have chosen to steer clear, claiming the risks outweigh the benefits.
To help you better understand SaaS and to decide whether it has a place in your practice, here are a few of the pros and cons:
The Pros:
- It "just works." With SaaS, you avoid the headaches of installation and maintenance. As long as you have an Internet connection and a web browser (like Internet Explorer), using your software is as simple as logging in. Furthermore, most SaaS products have been built with usability as a high priority, making them easy to learn and use.
- Mac friendly. Because SaaS products operate through the web browser, they usually run just as well on a Mac as they do on Windows.
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