Source: “The Ultimate Guide To Solving IOS Battery Drain” published at kwikboost.com
Did you know that fake iPhones are a growing problem? 40,000 counterfeit iPhones were recently seized in China, and people have been caught selling them in Maryland and California. Counterfeit consumer electronics were the second-most-seized commodity in 2013 and 2014, with an estimated retail price of approximately $150 million – and those are just the ones that were caught!
Do you know how to spot a fake iPhone? It’s not as easy as you might think, and to make it worse they come in two varieties: Frankenphones, which contain real Apple parts and run iOS but were assembled from smuggled or recycled phones, and Android phones that are disguised and passed off as iPhones. The following tips may help you detect the fakes and protect yourself and your wallet:
- Frankenphones may look legit, but their software will probably seem sluggish, because their motherboards are from older models;
- The IMEI numbers on Frankenphones probably won’t match. The number engraved in tiny print just under the logo on the back of an iPhone 6 should always match the one found at Settings > General > About.
- To detect an Android in disguise, try to invoke Siri by pressing the Home button. If she doesn’t answer, you’ve got a problem.
- You can also look at the icons to help determine if it’s an Android. For instance, if a Google Play app is visible or if the App Store doesn’t go to Apple’s App Store, it’s not an iPhone.
- You can also detect an Android by copying the serial number in Settings (just above the IMEI described above) and pasting it in Apple’s online warranty checker. Unless the information matches, you’ve got a problem.
The article linked below contains some additional warning signs, and you should check it out before you decide to make a purchase. When all else fails, remember the old adage that if something sounds too good to be true, it probably is.
The following Guest Post is provided as an educational service by Tom Lambotte, President of GlobalMacIT:
The senior partner of a firm had just called our emergency line and told us his laptop and iPhone were stolen just minutes ago from a small café in Paris, France (not to be confused with Paris, TX). I couldn’t help slightly grinning, knowing all of his client data was both completely secure and backed up, thanks to the tools and best practices we had in place, and having complete certainty that he would be fully operational and back to work within a few minutes. Rare moments like these, where we get to use the full capability of our tools, makes everyone on our team feel a bit like 007.
We had him enroll his wife’s iPhone into our Mobile Device Management solution, and tapped into the magical powers of our IT solutions with the click of a few buttons on our end. POW! Within less than 5 minutes, our client had full access to his email, contacts, calendars, case management system and firm files. The work he had been working on minutes before the event, were all backed up and he picked up right where he left off. Best of all, this was all accomplished with very little effort on our end and done in a calm and collected manner. This last part is key, as we know what it’s like to receive stressed out, unconfident support on the other end of the line. This allowed our client to remain calm and comfortable through the process, as we put our tools to use from the other side of the globe. He went back to work and enjoyed the rest of his work-ation; our clients’ trip was shaken a bit, but not stirred.
Disasters happen. Unplanned events. “Acts of God.” This is why we carry at least half a dozen types of insurance. We do so to have peace of mind and certainty in times of chaos. You see, when something happens, your reaction should be calm and collected, “Well, that sucks, but I have a plan for this in place.” For example, if you lost your phone or dropped your laptop, what would happen? Well, there’s the financial hit of the loss of hardware, but the data you’ve most recently worked on is, in most cases, irreplaceable. In addition, the risk of a data breach is not to be taken lightly. When you’ve got the right IT Best Practices, support and solutions in place, your response should be something like this: “Oh snap, I lost the hardware, but the “stuff” is secure, backed up AND I have solutions in place to get back up and running with minimal effort.”
In this scenario GlobalMac IT was able to save the day. We calmly and confidently explained to our client that:
- All of his firm and client data on his laptop and iPhone was completely secure and there was zero risk of a data breach.
- Everything he had been working on all the way up to the fateful restroom break was backed up to our cloud file system and backup solution.
- He would be back up and running in a matter of minutes.
The role of IT insurance in most small to medium law firms is often not taken seriously enough; for example, we see far too many firms using one of Amazon’s most highly rated and inexpensive, residential router or an Apple Extreme Base Station, to protect their firm’s network. We commonly see people doing their own IT or receiving support from their neighbor’s son living at home. You cannot expect someone whom you pay hourly and only in dire situations to implement pro-active solutions. Everyone has come across a legal case in which had they called you 6 months earlier, their case would have been much easier to take on and win. It’s the exact same with IT.
I challenge you to question the role of IT in your firm and how it is currently being approached. Is it a reactive model? Ignore-it-and-hope-everything-is-fine-model? “If it ain’t broke, don’t fix it” model? – (with 7 year old XP machines that are both a security risk and a massive loss leader in productivity in your firm). If you had been the one traveling in Paris and had your laptop and iPhone stolen with all your firm data on it, how would you have reacted and how quickly would you have been back up and running? James Bond did not make or guess which tools he would need on his missions, Q always provided them ahead of time.
Tom Lambotte is the CEO of GlobalMacIT, the only company in the world that specializes in providing IT support to Mac-based law firms. His methods are based on close to a decade of research, testing and real-world refinement of Best Practices, working directly with Mac-based law firms and firms switching from PC to Mac, across the country and around the world. Tom is the author of Hassle Free Mac IT Support for Law Firms and a highly sought after speaker at national events such as the ABA Techshow and MILOfest, a Mac Lovin’ Lawyers Event. Learn more about Tom and GlobalMac IT at www.globalmacit.com. GlobalMac IT, 95 Executive Pkwy, Suite 700, Hudson, OH 44236, 440-941-1622
If you’re in the market for buying a Mac, whether to make the switch from PCs or to upgrade an existing one, you may be wondering which Mac should you buy? Fear not, as Macworld recently published an article to help you choose the right Mac for you. This guide provides an overview of all the models currently available, what each model is best suited for, and a full in-depth review of each for those who want to know more.
The Buying Guide features information on the following models:
- MacBook Air
- MacBook Pro with Retina display
- MacBook Pro
- Mac mini
- iMac with Retina display
- Mac Pro
Those looking for a one stop shop with everything you need to help decide which Mac you should buy should definitely check out this guide.
I believe that attorneys can never learn too much about ethics, technology, or the intersection of the two. If you follow this subject closely, you will know that there is not a consensus of opinion when it comes to topics like Dropbox, Evernote, iCloud, Facebook, email, smartphones, and iPads.
Philippe Doyle Gray, a Barrister in New South Wales, Australia, and frequent speaker at the ABA TECHSHOW, has written a paper, “The Pillars of Digital Security“, which he says synthesizes disparate sources from around the world into a statement of principles that reflect an international consensus amongst lawyers and computer scientists about fundamental safeguards for lawyers’ use of technology.
Philippe’s paper provides a vocabulary for lawyers who know little about technology, and it aims to provide a universal approach to issues of ethics and malpractice, regardless of the operating system, device, or particular technology. His formulation links (1) key terms of the American Bar Association’s model rules of professional conduct, (2) the way in which computing devices work, and (3) the way in which lawyers practice their profession.
You can read more about Philippe’s thought on this subject in his article and/or download his paper here. Thanks to Philippe for his work in writing this paper, alerting me to it, and allowing me to share it with my readers.
Several weeks ago, the American Academy of Matrimonial Lawyers released the results of its recent survey of its Fellows, which includes The Stevens Firm‘s Senior Partner, Ben Stevens, about the impact of social media and technology in divorce cases.
This survey interestingly, but not surprisingly, found that:
- 99% of its Fellows cited a rising number of text messages used in cases;
- 97% of its Fellows had seen an increase in evidence from smart phones and other wireless devices in divorce cases over the last three years; and
- 70% percent used more evidence from applications (Apps), including Facebook and Twitter.
A few weeks ago, the Spartanburg Herald-Journal interviewed several attorneys, including AAML National President James T. McLaren from Columbia and me, about this survey and our experiences in dealing with these types of issues. I have seen very few contested divorce or child custody cases in recent years in which there was no electronic component, such as texts, emails, and social media posts.
Our firm requires our clients to complete a social media worksheet that details their social media presence as well as that of the opposing party. Our experience has shown that this approach helps identify potential problem areas early in the case (on either side) and helps minimize the chances of unpleasant (and potentially damaging) surprises later in the case. In discussing the numerous social media sites today, I said
“There’s Facebook and then there’s everything else. …Facebook by and large is the 300-pound gorilla in the room. Most of the evidence that we find and use in family court is from Facebook.”
President McLaren pointed out that “As people become more tech savvy, the more and more it’s used in divorce and child custody cases.” I also explained that technology has unfortunately made it easier for unfaithful spouses to cover their tracks today, which makes it all the more important that wronged party has a “tech-savvy attorney” on their side with the knowledge and experience to know where to look and how to find potentially damaging evidence. Sometimes, this may require the involvement of a forensic examiner to locate and review deleted data from computers and cellphones, which can then later be used in court.
Most people don’t realize that once they post information on social media, it is possible for it to be located and used against them in Family Court, and there’s nothing that attorneys can do to protect their clients from what they already have posted. Lawyers cannot advise their clients to change or destroy information once it’s been posted, which is called “spoliation of evidence”, as there can be serious consequences when this occurs. Illegal spyware is another problem, as it’s illegal and a felony in most states.
The law in these areas changes fast, and clients should make sure their attorney understands the impact of social media on divorce and child custody cases, especially what is and is not permissible, as the consequences can be dire and could affect the case’s outcome. Ben Stevens currently serves as the Vice-Chair of the AAML’s national Electronically Stored Evidence and Technology Committees and is the Co-Chair of its Technology Coordination Committee.
Source: “Lawyers say dumb moments on social media paving way to divorce court” by Kim Kimzey, published in the Spartanburg Herald-Journal.
“Time is money.” We’ve all heard that old adage, but have you ever thought about it from the perspective of how moving slowly can actually hurt your practice? The following Guest Post from Tom Lambotte addresses some of the ways that lawyers and law firms lose time and money without even knowing it:
The Cost of Slow
A very strange thing occurred to us in October 2014. A prospective client signed up for our services, wrote us a big check (which we cashed), then disappeared. When he came to us, he had been reading our materials for some time and was ready to move forward. He definitely had a need and was keenly aware that his IT situation was out of whack. Being a Mac guy himself, he had been trying to make the move from PCs to Macs for some time. He had accepted that he wouldn’t be able to do it himself, saw the value in our services and we had a signed agreement overnight. We charged his card and started our in-depth onboarding process. Then…he disappeared. Completely. Not a peep. We couldn’t get a call back and were unable to connect via calls or email. We eventually gave up, and were left scratching our heads as to what happened.
Fast-forward three months later, and out of the blue, I received an email from him saying he was ready to get started. We were happy to have his business, but I was more concerned about what had happened in the first place. I had to clear the air and be confident he would prove to be a good, responsive client for us to work with. Our service depends on having a quality two-way relationship with our clients.
He explained to me that after we spoke his father had convinced him that ‘if it ain’t broke, don’t fix it,’ and that since the computers were still running, why upgrade them? These were old PCs running Windows XP and Windows 2003 Server. Well, after that decision, two systems went down, one of them actually went down twice, and one never came back up at all. This left their users unable to work for multiple days at a time and one of his employees was literally left without a computer to work on. So he was now more ready to move forward than ever before, especially since they were tax attorneys heading into the busiest season of the year. We picked things up and since then have switched his office to Macs and everyone is now thrilled.
In terms of technology, the old adage, “if it ain’t broke don’t fix it” is a completely flawed belief system. There exists a perception that the longer you keep computers, the better ‘bang for your buck’ you are getting. Technically that is true, however, the unrealized cost of this is massive. Today, I’m going to dive into this topic through 2 primary arguments. First, I am going to challenge the ‘perception of savings,’ helping you see the real cost of slowness. Second, we’re going to dive into the value of your time.
Cost of slow
Based upon a 2007 survey, the U.S. Census Bureau report shows that the legal services industry has the 3rd highest payroll costs, coming in at 45.03%. If you can increase your firm’s productivity, you can increase your profitability. That sounds like my money in your pocket. Ok, so how do we impact productivity using technology?
In its most basic method, I always start by first looking at bottlenecks that can be removed and then determine ways to increase productivity through training and having the proper tools and solutions in place. Without getting too geeky (this is not the place), today’s fastest consumer CPU (processor) is over 3x as fast as the fastest consumer CPU that was available 5 years ago. In the mean time, we also moved from DDR2 to DDR3 memory, and SSDs are slowly becoming the norm over HDDs. The experience of a new high-end PC today is definitely a whole lot different than five years ago.
That time spent waiting for Internet Explorer to startup, or the time it takes for a computer to startup and log in? You’re paying for that. A lot more than you realize. If a modern computer saves someone just 10 minutes a day, that comes out to 2,400 minutes per year, or 40 hours. On average, what is the fully burdened cost of one week of payroll? Let’s take $40/hr as a very conservative example, which adds up to $1,600 per year, per computer. This isn’t even taking anything else into account, such as having an easier User Interface, to work with, as you get with a Mac, additional training that can be provided to your staff, or rolling out solutions that make it easier for your staff to achieve the things they do dozens of time every day.
You see, slow is expensive and in most cases our computers are the bottlenecks in our workflow, when we are waiting on them to finish. Waiting for programs to open, for large PDFs to be OCR’d after they are scanned (you do scan all your files, right?), or waiting for a file to be saved. When working on a slow machine, most people don’t notice it, since it’s all they know and they have become accustomed to it. Your role is to make sure your staff has the best tools available to them so they can be as productive as possible. Their job is not to tell you their computers are old and slow and need to be replaced.
Spend money where you spend your time
Once you’ve saved money, where should you spend it in order to maximize the usefulness of your money spent—or even your happiness? To answer that, just look at what you spend your day doing, proportionally, and allocate money accordingly. Let’s call this the comfort principle.
Simply calculate how much of your day is spent using a certain item. Let’s say we get our recommended 8 hours of sleep per night, leaving us with 16 hours. If we spend 8 hours of our day on or at our computers, we’ve spent 50% of our days on our computers. Let’s get some actual numbers instead of abstract numbers, as this tends to be easier to grasp. In being (very) conservative I am going to use a 40 hour work week, and we’ll say an attorney spends 30 hours of that time on their computers. Over 52 weeks, this comes out to 1,560 hours. Our company cycles all of our clients’ hardware on a 3 year cycle, as we have found this to be the optimal schedule. Going with that, you will spend 4,680 hours on your computer over 3 years. Wouldn’t it make sense to invest a few extra dollars there? Can you see how working on an old machine, simply because it still runs, is not a good idea?
Seeing how much time you actually spend working on your computer, wouldn’t it be worth it to spend a little more up front to make sure you have a great computer? If your computer takes 10 seconds to open an app and you can shave it down to 2 by upgrading to a newer computer, that’s a worthwhile purchase when you factor in frustration and time saved. If your computer locks up frequently because you don’t have enough RAM or if it’s just too slow, it’s in your own interest to upgrade or get a new computer. If you and your staff can get through your day with as little aggravation, frustration and discomfort as possible, everyone will be much more relaxed, which benefits you and everyone around you. And preventing stress is much better than having to spend money later on to alleviate stress. A new client recently told us they had lost an Office Manager the year prior due to issues with her slow computer that were never addressed.
The sad truth is that most people don’t ‘get’ this concept. Time and time again, I have found myself talking to some clients with older systems, quite often the managing partner, trying to convince them to upgrade to a newer one. When the day comes and they finally upgrade, I ALWAYS get raving “thank yous” and “I wish I had done this sooner.” The same goes for laptop users finally getting a big monitor to work on, but that’s a topic for another month.
I challenge you to look at the hardware that you and your staff are working on. Do they have the right tools to complete their work done in an efficient manner or are their systems acting as bottlenecks in their workflow? Is your firms’ hardware over 3 years old? If so, while it may feel good to not be writing a check for the computer hardware, you are, in fact, writing the check, it’s just going to another line item, your payroll. I challenge you to question the way you look towards IT. Is it an expense you dread putting any money towards? Or is it a measurable investment you should be making into smart investments into. Remember, the legal services industry has the 3rd highest payroll cost, 45.03%! Every boost in productivity for your staff raises your revenue and your overall profitability.
About the Author: Tom Lambotte is CEO of GlobalMac IT, the only company in the world that specializes in providing IT support to Mac-based law firms. His methods are based on close to a decade of research, testing and real-world refinement of Best Practices, working directly with Mac-based law firms and firms switching from PC to Mac, across the country and around the world. Tom is the author of Hassle Free Mac IT Support for Law Firms and a highly sought after speaker at national events such as the ABA Techshow and MILOfest, a Mac Lovin’ Lawyers Event. Learn more about Tom and GlobalMac IT at www.globalmacit.com, and readers of The Mac Lawyer can obtain a free copy of Tom’s book, Hassle Free Mac IT Support for Law Firms, at this link.
The following Guest Post is provided exclusively to The Mac Lawyer by my buddy, Ware Cornell, a Board Certified Civil Trial Lawyer and 2015 Super Lawyer, who practices in Florida. Ware has been a long time reader of this blog, and he has provided several other great Guest Posts over the years which you can view and read here. He asked last week if I thought my readers would be interested in learning how he uses TrialPad and Scannable together to maximize his efficiency, and I’m pleased to present his article below. I hope it’s helpful to you and your practice.
When I started practicing law, my first assignment relative to the courtroom was to lug in a couple of “trial bags” and organize the file on counsel table for my boss. By organizing and understanding the file in order to anticipate what would be needed and when it would be needed, I was taking an invaluable step on the road to becoming an actual trial lawyer myself.
Forty years later, I am still analyzing documentary evidence and organizing it for presentation. The forty pound trial bag is gone. When I go to trial these days, I take a notebook with hard copies of exhibits to be admitted, one legal pad, and my iPad Air 2.
I am still engaged in organizing evidence, examining witnesses, preparing instructions, and making opening and closing statements. But what replaces the forty pound trial bag? What functions as well as two paralegals and four file cabinets which were brought into the courtroom by a BigLaw opponent?
There are two principal apps that I use: (1) TrialPad from Lit Software and (2) Scannable from Evernote. I start using them at the beginning of the case and all throughout discovery. There are a few other apps that help me along, namely WD MyCloud which connects directly to the MyBook Live Duo, a network-attached storage device, which functions as our office network and storage center. Using the My Cloud app, I can retrieve any document from the office and view and save it on my iPad. So if an issue comes up in the trial over a discovery motion that is not already saved on TrialPad, I can quickly retrieve it.
TrialPad is my organizer. It forces me to think about the elements of my case and how I am going to present it. It also allows me to put documents in a central folder and in the witness folders for introduction or cross examination. Once in a folder my case looks like this:
As you see, I use green internal folders with a Pi sign for the Plaintiff’s case and red folders with Delta embossed for the Defendant’s case. Normally I would have folders with significant orders, the pleadings, jury instructions, opening statement and closing argument. This particular case was a short arbitration and closing argument was submitted post hearing in writing.
TrialPad is very flexible and it is easy to add documents to witness folders for cross examination or to the argument folder for handy reference. As to closing argument TrialPad has an output feature where exhibits, powerpoint, and even video can be presented to the jury by projector or video link.
Now what is Scannable and why do I put it in the same pantheon as TrialPad. Scannable is an Evernote app that uses the camera on an iPhone or iPad to capture a document and create a pdf file. Unlike other apps, the Scannable “finds” the four corners of a document and automatically snaps it. This means you do not have to focus or press the button to take a picture.
I use it in depositions extensively. As most trial lawyers of a certain age know, the days of making speaking objections or generally misbehaving are over. When your client is being deposed, you pretty much have to sit there, objecting only to the form and without the ability, except in areas of privilege to instruct a client not to answer. This is, for me anyway, a very boring time, listening to a client tell a story I heard on intake and in depo prep.
In order to avoid taking home lots of paper exhibits of which I probably already have copies I began to use Scannable to preserve the exhibit as a pdf. But then what, I needed to put exhibit numbers on each document. Then I remembered a TrialPad feature. TrialPad allows you to attach exhibit stickers to any document. Further more it numbers them consecutively (even if exhibits are alphabetically marked).
Scannable automatically saves to Evernote, and then asked if you are do or want to “Share Again”. Sharing again enables you to save to other apps including TrialPad. In the case folder in TrialPad I will create a deposition exhibit holder and export my Scannable pdf to it. I then add an exhibit sticker to the document and rename if necessary.
Scannable is a free app but Evernote will sell you two feature packed versions for $29.99 and $49.99 annually, TrialPad is expensive at $129.99. It is well worth the price.
About the Author: G. Ware Cornell, Jr. is a 2015 Super Lawyer and Board Certified Civil Trial Lawyer in Weston, Florida. Ware graduated from Emory University and the University of Georgia School of Law. He served as a federal law clerk in the Southern District of Florida. Ware is AV®-rated by Martindale-Hubbell, a 2014 Super Lawyer in the field of Employment and Labor Law, and a Fellow of the Litigation Counsel of America. His interest in computers began in 1984 when he saw a commercial during the Super Bowl. He immediately bought the original 128kb Macintosh. He has reviewed computers, software, and gadgets of all kinds in addition to books as an Amazon top reviewer.
At Apple’s keynote presentation kicking off its World Wide Developer Conference last week, it unveiled some major improvements to its Watch OS, iOS and Mac OS platforms. Many of these changes are great legal technology that will benefit law practices. Here are a few key takeaways from Apple’s WWDC keynote 2015 address that attorneys have to look forward to:
OS X 10.11: El Capitan
The most beneficial feature of El Capitan, the new OS X for Mac computers, is that it will give people the ability to multi-task by splitting their screen. This will allow attorneys and other professionals to do two things at once, such as scan a new case and perform research at the same time.
Apple has added intelligence to its operating system with iOS 9 by giving it context sensitive features. For instance, if someone asks Siri, “remind me I have this” it will know that they’re talking about the meeting currently pulled up on their screen. Additionally, if an unknown number calls them, they may ask Siri to search their email for any matches.
Attorneys can now make the Apple Watch work for them in Watch OS 2 with the ability to make Face Time audio calls and respond to emails.
Attorneys can easily remain updated on law-related news stories with an app for the Mac called News. It will allow them to personalize their news stream and to automatically update whenever they open it. The app also includes graphics that will allow it to adapt to the news source’s aesthetics.
This Thursday, June 18th at 1:00 p.m. Eastern, my friend and colleague Tom Lambotte, CEO of GlobalMac IT, is presenting an invitation-only, executive webinar, during which he will share some alarming news about new cybersecurity threats that you should protect your firm against – and the best ways to protect yourself and your practice.
Chances are that you are not aware of these new threats and therefore may be a “sitting duck” and at risk of losing everything in your bank account in an instant – not to mention the potential added insult to injury of government fines and penalties for non-compliance to data breach laws.
Although Tom has limited attendance to only 50 people, I have made arrangements to reserve a block for my readers and followers readers to get a VIP seat. You can get the full details (and register) for “7 Critical IT Security Protections EVERY Law Firm Must Have In Place NOW To Avoid Cyber-Attacks, Data Breach Lawsuits, Bank Fraud and Compliance Penalties” here.